Get Satisfaction provides real-time, dynamic customer support content that leverages the wisdom of crowds.

Engaging with customers drives improved customer loyalty and satisfaction.  Quickly respond to customer concerns, promote the best answers, and point customers to the most up-to-date information.

Having built 300 websites in the last two years for dozens of customers from around the world we have seen just about every file format! We have to convert many of them into formats we can use on our platform. YouConvertIt.com is a very simple way to change audio, video and text files into formats that you can use. - Read more

iDevAffiliate is one of the most reliable affiliate tracking products on the market, that can be installed on your own webspace in just a few minutes, or hosted by iDevAffiliate themselves.  Possibly, the biggest advantage of iDevAffiliate is not only the thousands of useful features that it offers, but because of its ease of use, iDevAffiliate can help affiliates to build more visitor traffic and increase sales with the minimum of hassle.

Bravenet specialize in web tools and widgets that allow you give your website visitors the best user experience possible.

This is a great place to start for Guest Books, Email Forms, Chat Rooms and other handy add-ins. - Read more

MyCoolButton.com provides a free tool for creating professional looking buttons for your website. You can easily change the colours, text, font and shape. You also get a choice of icons that you can add to your button. With a little trial and error you can create really nice looking buttons. All the buttons on our current website are built using this tool.
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Excellent open source Wordpress themes which turn a blog into an online magazine. You can download them for free or pay $99-$149 for support and upgrade packages. Excellent. - Read more

Homestead is a quick and simple website builder, whereby you choose a template that suits you, customize it then publish your site on the web, using your own domain name. - Read more

Anyone advertisng their website on the internet should be using a pay-per-click (PPC) advertising service. The biggest and best in the world is Google Adwords. Every internet marketer is hoping a viable competitor will emerge, but at the moment Google owns the market. It is simple to set up a campaign, yet there are superb anatytics tools for advanced marketing experts. Take time to learn how to use Adwords before making your account live. It can be like ripping up $100 bills! - Read more

350k photos contributed by 25k+ photographers. The site is clean, professional and easy to use. They cleverly have ‘premium photos’ which link you to StockXpert, but there are plenty of excellent free images within this site. - Read more

iStockPhoto.com provides cheap stock images you can use on your website or marketing material. When this site started all the images were $1. Then Getty Images took it over and they have continually increased the prices. You can still get $1 images that are suitable for websites and that is what we tend to use. The upside of the increased prices is they are attracting ever more professional photographers producing outstanding images. Good site which we regularly use (despite Getty!) - Read more

Dosh Dosh is a blog offering internet marketing and blogging tips, alongside social media strategies. Best consumed by bloggers, entrepreneurs, web publishers, marketers, freelancers and small business owners. - Read more

Think of AddictingGames as the YouTube of Flash-based Web games. Users can submit their own games, and if you find one you like to play, you can get some code to embed it at your own site. Being Flash-base these games aren't exactly Halo 3;not even Doom;but if you can't blow an hour here randomly clicking and playing, you're not even trying. - Read more

Launched in July 2007, Hey!Spread is the first professional, robust and scalable Video Distributing and Tracking Web Service. It allows companies to mass-distribute, promote and track their video assets over the Web, easily, quickly and efficiently. Save time, get exposure, know your audience and make any video Web campaign successful. - Read more

This is my preferred book about Google Adwords. It assumes some basic knowledge so it is not for complete beginners. It is well written and thorough. It is now a bit out of date but I would say 90% still remains relevant and I haven't found a book that is better (but I'll keep looking!) - Read more

Seth Godin is one of the world's most original thinkers and every entrepreneur should take the time to listen to what he has to say.

You might not agree with all of his opinions, but they will might you think and challenge you to think about what you do.

TechCrunch is a blog dedicated to obsessively profiling and reviewing new Internet products and companies. In addition to covering new companies, they profile existing companies that are making an impact (commercial and/or cultural) on the new web space. - Read more

Today consumers are bombarded by marketing messages almost everywhere they go. If you want to grab someone's attention, you first need to get their permission with some kind of bait. Once a customer volunteers their time, you're on your way to establishing a relationship and making a sale. By talking only to volunteers, Permission Marketing guarantees that consumers pay more attention to the marketing message.  It serves both customers & marketers in a symbiotic exchange. - Read more

The free Pidgin application allows you to have one instant messenger (IM) widget that brings together messages from AOL Instant Messenger (AIM), MSN Messenger, Yahoo Messenger, ICG and IRC. If you have lots of friends on IM this is a terrific service. SubHub rating: 7.5/10 - Read more

Twitter allows you to send short messages to your community of followers. You simply set up a free account and people can sign up to receive your messages - or tweets as they are known. Amongst people who live and breath the internet, Twitter is huge. It is not the best tool (try Pownce and Jaiku), but becasue it has the largest number of followers it is the one that everyone uses. - Read more

CrazyEgg.com is a good tool for tracking what your website visitors are clicking on, on each of your webpages. This is critical information that allows you to continually improve your sites usability and content. It costs between $9 and $99 per month. It is well worth signing even if you just run it for a month. - Read more